Terms of Service

Introduction

These Terms of Use are entered into between you and The Sweat Room, LLC (“Company,” “we,” or “us”). The Terms govern your access to and use of www.thesweatroom.com (the “Website”), including any content, services, functionality, mobile applications, class bookings, events, digital offerings, and related materials (collectively, the “Services”).

By accessing or using the Website or Services, you confirm that you are at least 18 years old (or the age of majority in your jurisdiction) and legally capable of entering into a binding agreement.

Acceptance of Terms

These Terms of Use are legally binding. By accessing or using the Website or Services, you agree to be bound by these Terms of Use and our Privacy Policy, which is incorporated by reference.

Modifications to Terms

We reserve the right to update or modify these Terms at any time. Changes are effective immediately upon posting. Your continued use of the Website constitutes acceptance of any revised Terms.

Privacy

Your use of the Website is subject to our Privacy Policy, which governs how we collect, use, and protect your information.

Access, Availability & Geographic Restrictions

We do not guarantee that the Website or Services will be available at all times, uninterrupted, secure, or error-free. Access to the Services may be restricted or unavailable in certain jurisdictions, and we make no representation that the Services are appropriate or legally accessible in all locations. You are solely responsible for compliance with all local, state, national, and international laws applicable to your access and use of the Services.

User Accounts, Security & Accuracy of Information

If you create an account, you agree to provide accurate, current, and complete information and to keep such information updated. You are solely responsible for maintaining the confidentiality of your login credentials and for all activities conducted under your account, whether authorized or unauthorized. You agree to notify The Sweat Room, LLC immediately of any suspected unauthorized access or security breach.

Intellectual Property

All Website content—including text, graphics, logos, videos, images, designs, audio, and software—is owned by The Sweat Room or its licensors and is protected by intellectual property laws. You may not use our trademarks or content without prior written consent.

Personal Use Only

The Website and Services are for personal, non-commercial use only. You may not reproduce, distribute, or exploit any content without authorization.

Copyright Infringement (DMCA)

If you believe your intellectual property has been infringed, please contact:

Email: aciullo@thesweatroom.com

Your notice must comply with the Digital Millennium Copyright Act (DMCA).

User Contributions, Testimonials & Media Release

By attending, participating in, or otherwise engaging in any classes, events, workshops, private sessions, or Services offered by The Sweat Room, LLC, you acknowledge and agree that photographs, video recordings, audio recordings, testimonials, reviews, and other forms of media may be captured during your participation, whether intentionally or incidentally.

You expressly grant The Sweat Room, its owners, affiliates, contractors, and representatives a non-exclusive, royalty-free, perpetual, irrevocable, worldwide license to use, reproduce, publish, display, edit, adapt, distribute, and create derivative works from such media for lawful business purposes. This includes, but is not limited to, use on social media platforms, websites, marketing materials, advertisements, email campaigns, digital applications, press features, and promotional content.

This consent applies regardless of whether your name, likeness, voice, image, or testimonial is used alone or in combination with others, and regardless of whether the content is used for commercial or non-commercial purposes.

If you submit content directly to The Sweat Room, LLC (including testimonials, written reviews, direct messages, photos, or videos), you acknowledge that such submissions are voluntary and grant the same rights described above.

If you wish to opt out of future use of your image or likeness, you must notify us in writing at support@thesweatroom.com. We will make reasonable efforts to honor such requests on a prospective basis; however, you acknowledge that we cannot remove or retract content already published or distributed prior to receipt of such notice.

Fees, Payments, Subscriptions, Cancellations & No-Show Policy

Fees for classes, memberships, packages, private sessions, workshops, events, and subscriptions are displayed on the Website or applicable booking platform and are subject to change at any time without prior notice.

By purchasing any class, membership, package, subscription, or event, you acknowledge and agree that you are subject to the cancellation, rescheduling, and no-show policies in effect at the time of purchase and as displayed during the checkout process.

Cancellations or rescheduling requests must be made within the designated cancellation window specified by The Sweat Room, LLC or the applicable booking platform. Any cancellation made outside of this window, or failure to attend a scheduled class or event (including late arrival deemed a no-show), will result in forfeiture of the class and/or the assessment of a late cancellation or no-show fee.

All fees incurred as a result of late cancellations, no-shows, missed sessions, or unused classes are non-refundable, non-transferable, and will not be credited toward future purchases. No exceptions will be made due to scheduling conflicts, personal circumstances, illness, travel delays, or failure to review the applicable policies.

Recurring memberships and subscriptions automatically renew for successive billing periods unless canceled in writing at least ten (10) days prior to the renewal date by emailing bookings@thesweatroom.com. Failure to cancel within this timeframe will result in charges for the subsequent billing cycle, which are non-refundable.

Refund & Cancellation Policy

Due to immediate access to services, all sales are final unless otherwise stated in writing.

Chargebacks

You agree to contact us before initiating a chargeback. Unauthorized chargebacks may result in termination of Services.

Third-Party Links, Platforms & Social Sharing

The Website or Services may contain links to third-party websites, platforms, booking systems, social networks, or services not owned or controlled by The Sweat Room, LLC. We do not endorse and are not responsible for the content, policies, availability, or practices of any third-party services. Your interactions with third-party platforms are governed solely by their respective terms and policies.

Social sharing features are used at your own discretion and risk.

Mobile Services, Software & Electronic Communications

The Services may include mobile applications, downloadable software, or app-based functionality. You are granted a limited, non-exclusive, non-transferable license to use such software solely for personal, non-commercial purposes in connection with the Services.

You may not modify, reverse engineer, decompile, disassemble, copy, redistribute, or create derivative works from any software or application associated with the Services. We reserve the right to update, modify, suspend, or discontinue any software features at any time.

By using the Services, you consent to receive electronic communications from us, including transactional, administrative, marketing, and promotional messages. Standard carrier rates may apply for SMS communications.

User Conduct

You agree not to upload or transmit any content that is unlawful, harmful, offensive, infringing, misleading, or disruptive. We reserve the right to remove content or terminate accounts at our discretion.

Health, Fitness & Physical Activity Disclaimer

You understand and acknowledge that participation in Pilates, fitness classes, strength training, heated classes, workshops, and related activities involves inherent physical risks, including but not limited to muscle strain, joint injury, dizziness, dehydration, fainting, and more serious injuries.

By using the Website or participating in any Services, you represent and warrant that you are in good physical condition and have no medical condition that would prevent safe participation. You agree that it is your sole responsibility to consult with a qualified healthcare professional prior to beginning any fitness program, particularly if you are pregnant, nursing, injured, have a medical condition, or are under the care of a physician.

You voluntarily assume all risks associated with participation and agree that The Sweat Room, LLC is not responsible for any injury, illness, or condition that may result from your participation.

No Medical Advice

The Sweat Room does not provide medical advice. All content is informational only and should not be relied upon as medical guidance.

Assumption of Risk

You voluntarily assume all risks associated with your participation in our Services, including injury, illness, or property loss.

Limitation of Liability

To the fullest extent permitted by law, The Sweat Room, LLC shall not be liable for any indirect, incidental, or consequential damages arising from your use of the Website or Services.

Indemnification

You agree to indemnify and hold harmless The Sweat Room, its owners, employees, and affiliates from any claims arising out of your use of the Website or Services.

Suspension & Termination of Access

We reserve the right, in our sole discretion, to suspend or terminate your access to the Website or Services at any time, with or without notice, for violation of these Terms, misuse of the Services, unlawful conduct, or any behavior we deem harmful to our community, brand, or business operations.

Governing Law, Venue & Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of the State of Florida, without regard to conflict-of-law principles.

Any dispute, claim, or controversy arising out of or relating to these Terms or the Services shall be resolved exclusively through binding arbitration administered by the American Arbitration Association in Fort Lauderdale, Florida. You and The Sweat Room waive any right to participate in a class action lawsuit or class-wide arbitration.

Severability

If any provision of these Terms is found unenforceable, the remaining provisions remain in effect.

Entire Agreement

These Terms constitute the entire agreement between you and The Sweat Room, LLC regarding use of the Website and Services.